Supply Chain Integrity: Maintenance Procurement & Ethics

By the end of this course, participants will be able to:

- Decide which maintenance activities to outsource using structured criteria.
- Select appropriate contract types and define SLAs that reflect asset criticality.
- Run effective tendering processes and evaluate bidders objectively.
- Cost services accurately (T&M, fixed price, risk/reward) and avoid hidden risks.
- Negotiate fair, enforceable terms and align incentives with outcomes.
- Specify KPIs and balanced scorecards; set baselines, targets, and remedies.
- Govern contractor performance, audits, compliance, and continuous improvement.
- Manage risk allocation, warranties, HSE, and change/variation controls.
- Close the loop with periodic reviews, lessons learned, and renewal strategies.