Procedural Integrity: Design & Control of O&M Manuals

By the end of this course, participants will be able to:

- Explain the purpose of documented procedures and documented information.
- Identify safety, environmental, and quality requirements that drive content.
- Design a fit-for-purpose procedure management and governance system.
- Write clear, concise maintenance and operating procedures with quantified limits.
- Conduct user needs analysis and content research (OEMs, SMEs, authorities).
- Apply templates, styles, and tools to improve writing efficiency and consistency.
- Control document lifecycle: review/approval, versioning, distribution, and access.
- Link procedures to CMMS work orders, job plans, and training.
- Measure usage and effectiveness; update and improve based on feedback.