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Operational Resilience: Process Troubleshooting & Performance

Troubleshooting flowchart resolving process upsets and bottlenecks.

Operational Resilience: Process Troubleshooting & Performance

Location
MITC 1023
Duration
Online / In-class
5 Days

Sector:

Cross-Industry – General

Technical Focus Area: 

Operational Excellence & Performance (OPEX)

About the Course

Troubleshooting is more than fixing symptoms—it’s a structured way to restore stability, protect safety, and improve profitability. This course builds core competencies for modern operations: integrating production and maintenance, measuring what matters, and applying a standard troubleshooting workflow from detection to root cause and sustained fix.
You will practice failure analysis, risk assessment, inventive problem-solving tools, and scenario-based decision-making. We’ll also address the human side—communication, leadership, and error traps—so your team collaborates effectively under pressure and converts lessons learned into better standards and routines.

Learning Milestones

By the end of this course, participants will be able to:

- Explain the elements of an effective operational process and how to measure it.
- Select and apply the optimal mix of maintenance improvement tactics (RCM/TPM/CBM/TBM/RTF/DOM/SLU).
- Use a structured troubleshooting workflow to diagnose and stabilize process upsets.
- Conduct rapid risk identification, assessment, and control during incidents.
- Apply RCFA tools and the “112 tools & techniques” mindset to resolve recurring issues.
- Build an operations resource/support “blueprint” and close capability gaps via gap analysis.
- Design and use KPIs and performance models to prioritize actions and verify results.
- Manage human factors: communication, handovers, and error reduction in the field.
- Develop a 90-day action plan and audit-ready standards for sustained improvement.

Professional Audience

- Engineering & Technical Managers / Supervisors
- Maintenance Planners & Coordinators
- Operations / Manufacturing Managers & Supervisors
- Foremen / Team Leaders
- Plant, Process Systems & Section Engineers

Modular Syllabus

Modern Operations Practice & Performance Foundations

- Review of current operational practice amid economic pressures

- Integrating maintenance and production for a world-class operations function

- Generic performance model (6-point scale): speed, quality, cost, safety

- Variability analysis and loss mapping

- The “10-Point Plan” and the role of the planning department

- Maturity indexing: where you are and how to improve

- **Activity/Workshop:** Build a baseline performance dashboard and maturity index

Course Dates & Prices

Picture
Location
Date
Price
Enroll to the Course
Muscat (Oman)
05/10/2026
3799 $
Enroll
Istanbul (Turkey)
05/10/2026
3699 $
Enroll
Online
05/10/2026
1499 $
Enroll
Online
12/10/2026
1499 $
Enroll
Dubai (UAE)
12/10/2026
3799 $
Enroll
Cairo (Egypt)
12/10/2026
3699 $
Enroll
Online
19/10/2026
1499 $
Enroll
Dubai (UAE)
19/10/2026
3799 $
Enroll
Online
26/10/2026
1499 $
Enroll
London (UK)
26/10/2026
4099 $
Enroll
Istanbul (Turkey)
26/10/2026
3699 $
Enroll
Doha (Qatar)
02/11/2026
3799 $
Enroll
Online
02/11/2026
1499 $
Enroll
Kuala Lumpur (Malaysia)
02/11/2026
4199 $
Enroll
Dubai (UAE)
02/11/2026
3799 $
Enroll
Dubai (UAE)
09/11/2026
3799 $
Enroll
Online
09/11/2026
1499 $
Enroll
Online
16/11/2026
1499 $
Enroll
Dubai (UAE)
16/11/2026
3799 $
Enroll
Dubai (UAE)
23/11/2026
3799 $
Enroll
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