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Technical Communication: Drafting High-Accuracy O&M Content

Engineer drafting procedures with markup notes and revision control.

Technical Communication: Drafting High-Accuracy O&M Content

Location
Duration
Online /In-Class
5 days

Sector:

Cross-Industry – General

Technical Focus Area: 

Operational Excellence & Performance (OPEX)

Picture
Location
Starting Date
Price
Enrollment

About the Course

As equipment and processes become more complex, written procedures are essential for safe, reliable, and compliant work. This course gives you a complete toolkit: needs analysis, policy/standards, and a procedure architecture (sections, layouts, and RASCI) that connects seamlessly to CMMS work orders and job plans.

You’ll practice sourcing and validating content from OEMs, authorities, and SMEs; writing concise, measurable steps and acceptance criteria; and applying readability and human-factors principles so procedures are actually used in the field. Finally, you’ll implement robust control—review/approval workflows, versioning, distribution, and continuous improvement—to keep procedures current and effective.

Learning Milestones

By the end of this course, participants will be able to:

- Explain the purpose of documented procedures and documented information.
- Identify safety, environmental, and quality requirements that drive content.
- Design a fit-for-purpose procedure management and governance system.
- Perform user needs analyses and content research (OEMs, SMEs, authorities).
- Write clear, concise steps with correct terminology and quantified limits.
- Apply templates, styles, and tools to improve authoring speed and consistency.
- Link procedures to CMMS assets, job plans, and training materials.
- Control lifecycle: review/approval, versioning, distribution, and access.
- Measure usage/effectiveness and run a periodic update/revision process.

Professional Audience

- Maintenance & Operations Team Leaders / Supervisors
- Engineers (Process, Mechanical, Reliability)
- Process Controllers and Control Room Personnel
- Maintenance Planners / Schedulers
- Document Controllers / Quality & Compliance staff

Modular Syllabus

Why Procedures Matter—Standards, Risks & Types

- Why written procedures are necessary (safety, quality, compliance, reliability)

- Types of maintenance procedures & documentation (operating, PM, job aids)

- Current trends: digital work instructions, QR codes, multimedia job plans

- Regulatory & ISO expectations; documented information fundamentals

- Procedure architecture: scope, prerequisites/PPE/LOTO, steps, acceptance criteria

- Human factors and readability as risk controls

- **Activity/Workshop:** Rapid assessment of a sample procedure vs. a usability/compliance checklist

Course Dates & Prices

Picture
Location
Starting Date
Price
Enrollment
Dubai (UAE)
29/12/2025
2999 $
Online
05/01/2026
2299 $
Online
05/01/2026
2299 $
Dubai (UAE)
12/01/2026
2749 $
Dubai (UAE)
12/01/2026
2999$
Cairo (Egypt)
19/01/2026
2749 $
Online
19/01/2026
2299 $
Online
26/01/2026
2299 $
Muscat (Oman)
29/01/2026
2999 $
Dubai (UAE)
02/02/2026
2999 $
Muscat (Oman)
16/02/2026
2999 $
Online
16/02/2026
2299 $
Online
23/02/2026
2299 $
Dubai (UAE)
23/02/2026
2999 $
Online
02/03/2026
2299 $
Online
09/03/2026
2299 $
London (UK)
09/03/2026
3499 $
Dubai (UAE)
09/03/2026
2999$
Online
16/03/2026
2299 $
Istanbul (Turkey)
16/03/2026
2999 $
Dubai (UAE)
16/03/2026
2999 $
Online
23/03/2026
2299 $
Kuala Lumpur (Malaysia)
23/03/2026
4099$
Doha (Qatar)
23/03/2026
2999 $
Kuala Lumpur (Malaysia)
30/03/2026
4199$
Online
30/03/2026
2299 $
Dubai (UAE)
06/04/2026
2999$
Istanbul
06/04/2026
2749 $
Online
06/04/2026
2299 $
Dubai (UAE)
13/04/2026
2999$
Cairo (Egypt)
13/04/2026
2749 $
Online
20/04/2026
2299 $
Dubai (UAE)
27/04/2026
2999$
Online
27/04/2026
2299 $
London (UK)
27/04/2026
3499 $
Istanbul (Turkey)
04/05/2026
2749 $
Dubai (UAE)
04/05/2026
2999$
Kuala Lumpur (Malaysia)
11/05/2026
4099$
Online
11/05/2026
2299 $
Doha (Qatar)
11/05/2026
2999 $
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