Operational Risk: Decision Intelligence for Ops & Maintenance Leaders

By the end of this course, participants will be able to:

- Improve productivity using timely, decision-ready information from CMMS/ERP/MRP.
- Diagnose why “good people make bad decisions” and apply guidelines for sound decision analysis.
- Build and analyze Decision Trees; run Monte Carlo simulations to quantify uncertainty and value of information.
- Apply Multi-Criteria Decision-Making (AHP/MCDM) to rank alternatives and allocate resources.
- Conduct optimized failure analyses using FMEA; compute RPNs and prioritize mitigations.
- Model reliability (series/parallel) and evaluate redundancy options aligned with risk and cost.
- Design and track maintenance performance measures; use OEE to drive lean improvements.
- Convert customer/operations needs into engineering requirements with the House of Quality (QFD).
- Develop an action plan that integrates these methods into maintenance strategy and measures benefits.