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Sector:
Cross-Industry – Leadership & Strategy
Technical Focus Area:
Strategy & Planning (STRAT)
About the Course
Outsourcing maintenance can unlock focus and efficiency—if contracts are designed and governed well. This course provides a structured approach from make-or-buy analysis to market engagement, contract drafting, negotiation, transition, and steady-state performance management.
You’ll compare contract types and commercial models, specify measurable service levels, and build KPI dashboards and balanced scorecards that drive availability, reliability, safety, and cost outcomes. We also cover risk management, change control, and continuous improvement so partnerships remain fair, transparent, and value-creating over time.
Objectives
By the end of this course, participants will be able to:
- Decide which maintenance activities to outsource using structured criteria.
- Select appropriate contract types and define SLAs that reflect asset criticality.
- Run effective tendering processes and evaluate bidders objectively.
- Cost services accurately (T&M, fixed price, risk/reward) and avoid hidden risks.
- Negotiate fair, enforceable terms and align incentives with outcomes.
- Specify KPIs and balanced scorecards; set baselines, targets, and remedies.
- Govern contractor performance, audits, compliance, and continuous improvement.
- Manage risk allocation, warranties, HSE, and change/variation controls.
- Close the loop with periodic reviews, lessons learned, and renewal strategies.
Who Should Attend
- Procurement & Supply Chain Professionals
- Maintenance/Engineering Leaders and Planners
- Contract/Commercial & Vendor Managers
- Operations Managers involved in service delivery
- Project Teams establishing or renewing maintenance contracts
Course Program
Outsourcing Strategy & Make-or-Buy Decisions
- Maintenance outsourcing: business case, benefits, and pitfalls
- Asset management context; structured maintenance and lifecycle view
- What to outsource vs. retain in-house; criticality/risk lens
- Risk identification: safety, reliability, knowledge loss, compliance
- Governance model: roles, RACI, and decision rights
- Stakeholder mapping and change management for outsourcing
- Data & readiness checklist before market engagement
- **Activity/Workshop:** Build a make-or-buy matrix and risk register for a sample asset set
Course Dates & Prices
Picture | Location | Starting Date | Price | Enrollment |
|---|---|---|---|---|
Online | 19/10/2025 | 1799 $ | ||
Dubai (UAE) | 20/10/2025 | 2549 $ | ||
Dubai (UAE) | 20/10/2025 | 2799$ | ||
Cairo (Egypt) | 27/10/2025 | 2549 $ | ||
Online | 27/10/2025 | 1799 $ | ||
Online | 03/11/2025 | 1799 $ | ||
Dubai (UAE) | 10/11/2025 | 2799 $ | ||
Muscat (Oman) | 10/11/2025 | 2799 $ | ||
Dubai (UAE) | 17/11/2025 | 2799 $ | ||
Online | 17/11/2025 | 1799 $ | ||
Muscat (Oman) | 24/11/2025 | 2799 $ | ||
Online | 24/11/2025 | 1799 $ | ||
Online | 24/11/2025 | 1799 $ | ||
Dubai (UAE) | 01/12/2025 | 2799 $ | ||
Online | 01/12/2025 | 1799 $ | ||
Online | 01/12/2025 | 1799 $ | ||
London (UK) | 01/12/2025 | 3299 $ | ||
Dubai (UAE) | 08/12/2025 | 2799$ | ||
Online | 08/12/2025 | 1699 $ | ||
Istanbul (Turkey) | 15/12/2025 | 2799 $ | ||
Dubai (UAE) | 15/12/2025 | 2799 $ | ||
Online | 15/12/2025 | 1799 $ | ||
Kuala Lumpur (Malaysia) | 22/12/2025 | 3899$ | ||
Doha (Qatar) | 22/12/2025 | 2799 $ | ||
Kuala Lumpur (Malaysia) | 22/12/2025 | 3899$ | ||
Online | 29/12/2025 | 1799 $ | ||
Dubai (UAE) | 29/12/2025 | 2799$ | ||
Istanbul | 29/12/2025 | 2549 $ | ||
Online | 29/12/2025 | 1799 $ |
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